I have complained in the past about the organization change at the oncologist's office, now they switched to electronic medical records and it got worse.
First off, they forgot about us in the waiting room. After sitting there for over an hour, I complained and they said, "Oh sorry - they day after a holiday is so busy, we had over 200 patients today." BS!
So then we are in the Doctors office. I did not have much to discuss, I just wanted the Rx for the Chemo and get out of there. The nurse hands me the Rx and proudly proclaims 'we electronically transmitted this to your local pharmacy". I read it over and wouldn't you know it - it was wrong - 100mg/day rather than 400mg/day. "Oh my, your right - I thought I fixed that." The nurse says. She goes back and types more into the computer, and comes up with a corrected Rx, again stating that it was already sent to the pharmacy. Nice.
On the way home (about 30 minutes later) I called the pharmacy and asked them what prescriptions they received. I was guessing 4, they said none were received. I told them not to fill anything till I talk to them in person. I have seen this before - they fill the wrong one (even though I told them not to) then the insurance company will deny the correct one. I do not need this.
I have a MRI scheduled for June 28. If you are following this blog, I am sure there will be more excitement then.
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I will be hoping and praying that you get good news with the next MRI. This is a long road to travel and we all need encouragement and good wishes. You sound like you are feeling better - have to be grateful for those days.
ReplyDeletewe are in this together, and you are doing a great job getting through this. I love you!xo -Holly
ReplyDeleteOh, weak! I hate that!
ReplyDeleteCould of happened at any physician's office.
ReplyDeleteI never let them transmit my RX, it's always wrong or you get a moron at the pharmacy. Give em hell Ed!
Deb